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  • 1xManaging Challenging Parents (up to 30 staff)£199

All prices in GBP

How To Manage Challenging Parents
(up to 30 staff)


70 minutes running time (approx)

Perfect for staff meetings or twilight training

Strategies handbook

Lifetime access

Attendance certificates to print

Facilitator's handbook

Course content:

Understanding the psychology driving parental outbursts

Using our 'Firebreak Formula' to de-escalate heated situations

Test phrases and scripts, so staff know exactly what to say and do

How to pre-empt / avoid difficult situations in the first place

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