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  • Total payment
  • 1xManaging Challenging Parents (over 30 staff)£299
    -+

All prices in GBP

How To Manage Challenging Parents
(over 30 staff)

Features:

70 minutes running time (approx)

Perfect for staff meetings or twilight training

Strategies handbook

Lifetime access

Attendance certificates to print

Facilitator's handbook

Course content:

Understanding the psychology driving parental outbursts

Using our 'Firebreak Formula' to de-escalate heated situations

Test phrases and scripts, so staff know exactly what to say and do

How to pre-empt / avoid difficult situations in the first place

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