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- 1xManaging Challenging Parents (over 30 staff)£299-+
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- Managing Challenging Parents (over 30 staff)£0
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How To Manage Challenging Parents
(over 30 staff)
(over 30 staff)
Features:
70 minutes running time (approx)
Perfect for staff meetings or twilight training
Strategies handbook
Lifetime access
Attendance certificates to print
Facilitator's handbook
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Course content:
Understanding the psychology driving parental outbursts
Using our 'Firebreak Formula' to de-escalate heated situations
Test phrases and scripts, so staff know exactly what to say and do
How to pre-empt / avoid difficult situations in the first place
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Buy with confidence
This product includes a 28-day, no questions asked money-back guarantee.